Q: How can I trust you?
A: We have been a freight forwarder since 2011 and we have lots of customers worldwide.
Q: What is the price of your service?
A: The exact price can be offered when the details of your goods finalized. e.g. name, picture, weight, volume, size, specific departure and destination.
Q: Can you help pick up our goods from the inland of China?
A: Sure. We need exact address for picking up.
Q: My supplier has no right to export, can you help me do this?
A: Yes, we have import & export license, do customs declaration and ship the goods out to you.
Q: Is my goods safe with you?
A: Absolutely safe. It is our responsibility to keep the good's safety and we have well-established safety concept & management.
Q: How can I pay you?
A: You can pay us by bank transfer(T/T), Western Union, trade assurance and so on.
Q: When shall I pay you?
A: Commonly, you need to pay us before the shipment.
Q: What is the process time for my orders?
A: If you don't have stock in our warehouse, we need at least 3 days to source the products before we send out the products from our warehouse to your customers.
If stock in our warehouse, we can send out the product within 24hours.
Q: Can you offer bulk dropshipping via a CSV file (Excel File)?
A: Yes, we can. While we can also use API to connect your store (Shopify or Woocommerce) to make your process quite easily.