Q: What products you can ship for me?
A: We can ship oridinary goods and sensitive items including powers, cosmetics, liquids, battery, pharmacy & medicines, chemicals, knife, branded items, etc.
Q: What is the price of your service?
A: The exact price can be offered when the details of your goods finalized. e.g. name, picture, weight, volume, size, specific departure and destination.
Q: Can you help pick up our goods from the inland of China?
A: Sure. We need exact address for picking up.
Q: My supplier has no right to export, can you help me do this?
A: Yes, we have import & export license, we can do customs declaration and ship the goods to you.
Q: How can I pay you?
A: You can pay us by bank transfer(T/T), Western Union, trade assurance and so on.
Q: When shall I pay you?
A: Commonly, you need to pay us before the shipment.
Q: Can you help do the customs clearance, and deliver the goods from destination port to our warehouse?
A: Yes, we can double side custom clearance and arrange port to port and door to door delivery, if needed.
Q: How can I track my shipment ?
A: You can track on related express, airlines, shipping company website with the tracking number. We will also keep you daily & weekly feedback.
Q: Do you offer goods sourcing service?
A: Yes, that's what we are doing now. We have sourcing department and professional sourcing team.
Q: If I have items from another supplier, can we use your service for dropshipping?
A: Yes, for sure
Q: Can you handle Amazon shipment?
A: Yes, we have many customers who need shipping service to Amazon warehouse.
Q: What is the process time for my orders?
A: If you don't have stock in our warehouse, we need at least 3 days to source the products before we send out the products from our warehouse to your customers.
If stock in our warehouse, we can send out the product within 24hours.