Q: Why the shipping cost is different sometimes?
A: Shipping cost is chaging always, you'd better check the latest prices from us before shipment.
Q: Should I need to pay taxes and how much should I pay?
A: If you choose the shipping way is DDP, then you pay no taxes and we will ship the goods to your address, you can just sit and wait. If you choose DDU, then you need to pay taxes and pick up the goods from your seaport or airport and pay taxes, different countries charge you different taxes, you'd better ask for your local custom.
Q: How can I know approximate shipping cost?
A: Normally, by express or by air is calculating shipping cost by kgs, by sea is calculating shipping cost by cube meters. Easier way is talk to us.
Q: I have a lot of goods, can I ship some of them by sea, others by air?
A: Yes, we can arrange that for you.
Q:I want to ship my goods, but my destination is not written, can you help me?
A: Yes, we will check it for you, because there are too many ways to ship to goods. Please communicate with us for details!!!
Q: Do you have a Minimum Order Quantity for any of the products you offer?
A: There is no MOQ for dropshipping.
Q: If I have items from another supplier, can we use your service for dropshipping?
A: Yes, for sure
Q: What products you can ship for me?
A: We can ship many products including but not limited to oridinary goods, sensitive items like branded goods, medicines, liquids, powders, chemicals as well as dangerous items like battery, knife and much more.
Q: What is the process time for my orders?
A: If you don't have stock in our warehouse, we need at least 3 days to source the products before we send out the products from our warehouse to your customers.
If stock in our warehouse, we can send out the product within 24hours.
Q: Can you offer bulk dropshipping via a CSV file (Excel File)?
A: Yes, we can. While we can also use API to connect your store (Shopify or Woocommerce) to make your process quite easily.
Q: Do you offer goods sourcing service?
A: Yes, that's what we are doing now. We have sourcing department and professional sourcing team.
Q: How can I track my shipment ?
A: You can track on related express, airlines, shipping company website with the tracking number. We will also keep you daily & weekly feedback.